Shipping Policy

COVID-19 Statement During this challenging time, Officelab continues to deliver the products you need, both digitally and physically. Our top priority ensuring the health and safety of our employees and customers while honoring our service commitments. Our compliance with CDC COVID regulations solidifies our commitment to preventing the spread of infection.

SUMMARY Officelab is committed to fully satisfying our customers. Digital download products arrive in your email on the day your order is confirmed. We prioritize accuracy and punctuality in all of our product delivery options, so we provide a 30 day product guarantee. If you happen to be dissatisfied with your product, you will receive your refund within 2-4 weeks.

OUR POLICY  SHIPPING POLICY  REFUND POLICY SHIPPING POLICY When an order is placed online or with our customer service representatives, the estimated delivery time depends on several factors (e.g., destination, shipping method, time of order placement, etc.). Most products ship same day.

Below are estimated processing and delivery time frames per shipping method (depending on availability, products may arrive at a sooner date): Electronic Delivery: products purchased for digital download will arrive via email on the day your order is confirmed.

 License keys/serial numbers are emailed within 30 minutes of purchase during normal business hours (6AM – 4PM PST). *  After hours licenses and weekend orders are emailed up to 4 hours after purchase before 8PM PST.

Remaining licenses are emailed the following morning. 

For weekend orders placed after 8PM PST, licenses are emailed the next day by 12PM PST. Ground: 1-2 days processing time. 4-10 business days for delivery. Express Saver: 1-2 days processing time. 2-3 business days for delivery. Standard Overnight: 1-2 days processing time. 1 business day for delivery.